Crystal Ball checks covered
NOINDEX_FOUND, ROBOTS_BLOCKED, ROBOTS_UNKNOWN, blocked scans
What the flag means
This flag means Crystal Ball found evidence that the page may not be indexable. In plain English: Google may be able to see the door, but the sign says “do not list this room.†A noindex tag asks search engines not to show the page in results. A robots.txt block tells crawlers not to request certain URLs. Those are different charms, and mixing them up can hide important pages by accident.
This is a serious issue for any page that should bring in search traffic, because an unindexed page cannot rank normally.
Common causes
The usual suspects are staging settings left on after launch, WordPress search visibility settings, SEO plugin rules, Shopify robots.txt.liquid edits, Wix or Webflow indexing toggles, password protection, security firewalls, or a robots.txt file blocking the path Crystal Ball tried to scan.
How to fix it
- Custom HTML/static: Remove accidental
noindextags, check HTTP headers, and make sure robots.txt is not blocking the page. Start with Google’s noindex guide and robots.txt guide. - WordPress: Check Settings → Reading and uncheck “Discourage search engines.†If an SEO plugin is active, review the page’s advanced/indexing setting. See WordPress Reading Settings.
- Shopify: Review theme code and robots.txt.liquid before changing anything. Shopify documents hiding pages from search engines and editing robots.txt.liquid.
- Wix: Open the page SEO settings and make sure search engines are allowed to index the page. Wix explains preventing or allowing indexing.
- Webflow: Check Site settings → SEO indexing, page-level custom code, and staging indexing settings. Webflow documents indexing controls and robots.txt rules.
Need help?
If the fix gets murky, visit Support and send the details. Bug reports and Crystal Ball questions are free support. Implementation and development work may be paid support, but we will tell you clearly before anything becomes paid. No surprise invoices from the tower.